Privacy Policy

Privacy Policy

The protection of your personal data is important to us. In this Privacy Policy we explain how we collect and use your personal data. This Privacy Policy concerns

1. Why do we process your personal data?

If we submit your personal information, we may process it for the purposes described below.

1.1 To respond to your reasons or to contact you

We process your personal data when you contact us through the electronic contact forms.

We process the name, status, (corporate) contact details (such as email address, phone number, company name) and any other information you provide to us by filling in the open fields of tax evasion.

We process these items based on your consent, which you can withdraw at any time.

1.2 For research or other forms of communication (marketing)

We process your personal data to send you inquiries about our products or services or to send you marketing contact messages, to inform you about events, special offers, products and services We may create profiles and analyze your interaction with us. Thus, we learn about your interests and we can customize our communication to meet your personal interests.

We process your name, your address, your date of birth (but only if you have voluntarily provided this information to us), your email address and other information you share with us.

We process these items based on your consent, which you can withdraw at any time.

1.3 For the development and improvement of products and services

We process aggregate personal data for purposes related to various business activities, such as the development of new products and services, the improvement, modification or modification of our websites, applications and other digital networks, to determine usage trends, to evaluate the effectiveness of our promotional campaigns and the operation and expansion of our business.

When possible, we use aggregate data. We sometimes process personal information, such as your name, your email address, your IP address, your gender, your place of residence, your zip code, and any other information mentioned in this Statement or otherwise provided to us. .

We process this data for legal business purposes.

1.4 For the technical and functional management of our application or website

When you use our services, we may collect data from your device. We process your personal data to help you find information quickly and easily and to improve access to this website, application or other digital network as well as their functionality.

The information we collect on machines may include information such as your IP address, device type, unique device identification numbers, browser type, geographical location (e.g. country or city-level location), and other technical information. data. We may also collect information about how your device interacts with our service, such as the pages on the accessed web pages and the selected hyperlinks.

By collecting this information we can better understand the users of our services, where they come from and what content they are interested in. We use this data for internal analysis purposes and to improve our quality and related services, our products and services, and to develop new features and functions.

We process this data for legal business purposes, ie to better understand how our customers interact with our websites.

1.5 When you create an account with us, to grant the account

At your request, we can create a personal account for you to facilitate your purchases.

We may process your name, a valid email address, and any other requested information. We also process the name you have chosen to appear on our web pages, your role and your details.

We process these items based on your consent, which you can withdraw at any time.

1.6 When you buy products through our web store, for the processing of your order and the management of the relationship

We use personal data to process your purchase and to deliver your purchase, as well as to report the status of your order and to contact you regarding the transaction.

For this purpose, we process your name and address, contact details such as number or email address, credit card or other payment information. This information has been processed by a certified PCI vendor, based on your acceptance of the terms and conditions applications and if you would like to receive our newsletter.We will also process information about your purchases from us and the information you entered during your interactions with websites (for devices that may use cookies), your purchase history, and electronically (if you link purchases with your profile and offline (when shopping offline).

We process your personal data for the execution of the agreed purchase and for the delivery of the purchase to you

With your consent, we can send you emails with promotional messages and invitations to participate in contests and lotteries, events or games of chance. If you do not participate in any of these activities, we need your personal information to be able to arrange it.

If you participate in any of these activities, we need your personal information to announce if you are a winner, to distribute prizes and to count responses to contests (with or without prizes), events, promotions and / or gambling.

We process these items based on your consent, which you can withdraw at any time.

1.7 Compliance with laws and legal obligations and protection of resources and interests

We will process your personal data, as appropriate or necessary, (a) under applicable law, including laws outside your country of residence, including, for example, diligent counterparty investigations, money laundering, terrorist financing, and others. crimes,(b) to comply with legal requirements; (c) to respond to requests from the public and public authorities, such as public and state authorities outside your country of residence; (d) to enforce the terms and conditions and other (e) to protect our operations, (f) to protect the rights, privacy, security or property belonging to us, you or others; and (g) that we may not claim the available solutions or to limit the damage we may suffer.

If necessary, we may process your name, your contact information, your correspondence with Vivechrom, your use of any of our products and / or services, and any other information mentioned in this Statement or provided to you by us. if they are required for one of the purposes mentioned in the preceding paragraph.

We may process this information for business purposes.

1.8 If you use the Visualizer application, to allow you to share your content

We may process your personal data if you use our services to store and share images, videos or other user-generated content to allow you to share your data.

In this, we may process metadata with these images, videos, or other user-generated content (which may include GPS location data and identifiers depending on your device’s privacy settings) and such personal data as included. to the content of images, videos, or other user-generated content. This may include detailed personal data (such as data that can be identified by the appearance of a person in a photo or video, if uploaded by you through the application).We may also process data that you provide to us through your social media accounts. We process these items based on your consent, which you can withdraw at any time.

In general, we will use the personal data we collect from you only for the purposes described in this Privacy Statement or for purposes that will explain to you at the time of collection of your personal data. However, we may also use your personal data for purposes other than those which we have disclosed, if any, for the purpose of protecting your data.

If you provide us with information about another person, be sure to obtain that person’s permission for the purposes set out in detail in this Privacy Statement. By providing personal data related to other persons, you confirm that you have their consent to this or that you have the right to be involved in the processing of their data on their behalf (for example, for children of whom you have custody).

2. Cookies and similar tracking technologies

We use cookies and similar tracking technologies for the collection and use of personal information related to you, based on the details of your consultation, in order to transfer advertising material based on your interests. For more information about the types of cookies we use, the reasons and how we control the cookie, see the Cookie Statement.

3. To whom do we share your personal data?
We may disclose your personal information:

to our group companies and third-party service providers who offer us data processing (for example, to support their delivery, to provide functions or to contribute to the security of our services) or to process personal data in another way for the purpose of described in this Privacy Statement or disclosed to you in the collection of your personal data.To ensure that the management of your personal data is done with a high level of protection, applies the Binding company rules, which ensure that all legal entities apply the same levels of protection to personal data. We have also agreed to implement technical, organizational and contractual measures (data processing agreements) with third party vendors to ensure that your personal data is processed solely for the purposes set out above and to ensure that the data is properly protected

to any law enforcement agency, regulation, government agency, court or other third party, if we believe that disclosure should be: (i) because they enforce applicable laws or regulations, (i) to exercise, document or defend our legal rights or (iii) to protect your critical interests or the interests of any other person

to a potential buyer (and his agents or consultants) in connection with any actual or proposed purchases, mergers or acquisitions of any part of our business, provided that we inform buyers that your personal data should be . only for the purposes disclosed in this Privacy Statement, and

to other people if you have consented to this or if you have instructed our suppliers to make the disclosure.

4. Where do we store your personal data?

Your personal data may be transferred to countries other than your country of residence and processed there. These countries may have different data protection laws than the laws of your own country (and, in some cases, may not provide as much protection).

Our servers are located in the European Economic Area, although our group companies and our external partners are active in business all over the world. This means that your personal data may be processed in collections from these countries, based on the following paragraph.

Countries outside the Economic Area do not always have equally strong data protection laws. However, we will always take steps to ensure that your information is shared with third parties in accordance with this policy and that we comply with applicable legal provisions to ensure that your information is properly protected. We will ensure that if your data is transferred to another country, they will continue to receive adequate protection, through the Privacy Regulations for the data of customers, suppliers and partner companies or through contractual agreements with third parties. These may include the application of the Commission’s key contractual terms for the transfer of personal data, which is required for the acceptance of data for the protection of personal data processed in accordance with European Union data protection legislation.

Your personal data may also be transferred or disclosed to our associates, professional consultants and related persons, depending on the needs for the provision of our services and our businesses.

5. How long do we keep your personal data?

We retain the personal data we collect from you when we have a legitimate need to do so (for example, to provide you with a service that you request or to comply with legal, tax or accounting requirements).

When legitimate business processes for processing your personal data do not take long, we will either delete or discard your data or, if this is not possible (for example, because your personal data has been stored in backup files), we will safely store it. of your personal data and we will isolate you from any further processing until it is possible to delete them.

6. What requests can you make about your personal data?
You have the rights to your personal data:

With the right of access, correction, update or reason for deleting your personal data. In addition, you may object to the processing of your personal data, ask us to restrict the processing of your personal data or request the portability of your personal data. You can exercise these rights by contacting us through the contact details below.

You have the right to opt out of the marketing contact messages we send you at any time. You can exercise this right by clicking unsubscribe (unsubscribe) on the email we send you. To withdraw from other marketing communications, contact us via the contact information available below.

Likewise, if we have collected and processed your personal information with your consent, then you may withdraw your consent at any time. Withdrawal of your consent will not affect the legality of any processing carried out prior to the withdrawal of the consent, nor will it affect the processing of your personal data specified for processing purposes other than consent.

Although we would prefer you to contact us first for any complaints, you have the right to express your grievances to a data protection authority regarding the collection and use of your personal data by us. Contact your local data protection authority for more information.

We respond to all requests we receive from individuals who wish to exercise their data protection rights in accordance with applicable data protection laws.

7. Links to other websites and social media

Our services may include links to and from the services of our associates, our advertisers, affiliates and members of our corporate group. If you follow a link to any of them, it is pointed out that they must have their own privacy policies and terms of use, and we accept no responsibility or liability for them. Base their privacy statements before submitting any personal information to them..

We also offer the ability to create an account with us through your account on social networks (such as Facebook). This saves you time creating your account, as your data will be entered from your social network account. Please note that when you use the “social networking” option, you may receive some information about your social network, such as your name, location, preferences, occupation, and other information, from your public profile. This information is not requested by us, but is provided by the social network through the social network connection option. When you use the social networking option, we will only enter the information that was created to create your account with us and, after receiving any other information, we will delete the other information we received through the social network. Once you have created your account, you will have the opportunity to fill in the information you wish to share with us.

8. Can persons under 16 provide personal data?

People under the age of 16 can only provide personal information to us if they have the written permission of one of their parents or their legal guardian who has read the Privacy Statement.

9. How to contact us

If you have any questions or concerns regarding our use of your personal data, please contact us via the following information:

Our contact form:

The controller of your personal data is